Thursday, September 15, 2011

Training that Supports Learning

(This is a required Walden post with an elevator speech about the value of training in a corporate environment).

Training is a tool for helping all our employees to perform their best, and it's a cost-effective way of making sure that our company is competitive today and stays that way tomorrow.

Training can be a lot of different things--people often think of it as just learning new information, but training can also help people to work better together. Aside from just giving people new knowledge, we can help them develop skills like working effectively in groups, communicating concisely and clearly, managing other workers effectively, giving and receiving appropriate feedback... the sky is the limit. If you're tired of sitting in long meetings, you might find it useful if we offered management some training on how to run meetings and keep
them short and on-task. Training might help managers to see why giving their workers adequate
time on breaks is critical for productivity, and it might help workers to feel more connected
to each other and to their work here.

Lots of people dislike training, and I think that's partly because they've never experienced
*good* training. Training, at its best, helps people. It helps them do things they care about
doing well, it teaches them how to do new things, and it opens their minds to new ideas that
matter. It's an important part of building for the future--our company's sustainability depends
on quickly training people to fill the shoes of employees who retire. Good training makes that
process much faster, which saves us money.

Anyone can "do" training, but like many other things, it improves with time and attention--and
that's why it's worth having a training department. Since we study training development, we can
build courses that are efficient, and that saves time for everyone. Our job is to make sure
every part of the company performs at a high level, which is important because it helps us all
stay competitive... and that's how *we* contribute to the company's bottom line.

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